What are the modes of payment accepted?
We accept payment by all major credit cards, Paypal, Google Pay and Apple Pay. Unfortunately, we do not accept payment by bank/ATM transfer.
How do I use my discount code?
To use your discount code, apply the code at the "payment" page. You should see the discount code field above the subtotal.
I am buying something as a gift. Could you kindly leave out the invoice?
Of course! Kindly drop us a note or email right after making your order and we will leave the invoice out of the package.
Something I like is out of stock. Can I still pre-order it?
If something is out of stock, we may restock it at a later date. If we decide to restock it, we will mention "Pre-order" in the item name.
I have sensitive skin. Can I wear your products?
If you have sensitive skin, we recommend shopping our "Sensitive Skin" collection, which are made of titanium and nickel-free.
How do I clean/take care of my accessories?
We recommend limiting your accessories' exposure to water, sweat, perfumes and skincare products as these might cause them to tarnish. If wearing rings, we recommend removing them before washing your hands, or ensure that you dry them completely after washing.
To clean your accessories, we recommend using a gentle hand soap and warm water or a soft, damp washcloth to wipe down the pieces. Always wipe dry completely after cleaning.